العربية

Last updated: 23 October 2026

Every FLEXXERA bracelet is in stock in the United Arab Emirates. We pack your order ourselves and hand it to a courier service in the UAE.

Where we deliver

We sell and deliver only within the United Arab Emirates. Delivery addresses outside the UAE cannot be selected at checkout.

Delivery costs

Delivery is free. The prices in the shop already include 5 % VAT. There are no further costs for delivery.

Delivery time

  • Dubai: next business day
  • All other emirates: 1 to 2 business days

The delivery time applies to orders placed on a business day before 2 pm (UAE time). Orders placed later, on weekends or on public holidays are handed to the courier on the next business day. Business days are Monday to Friday, except public holidays in the United Arab Emirates.

If we cannot meet the stated delivery time, we tell you by email and give you the new date. You can then cancel the order and receive a full refund, unless the delay is caused by you, for example by an incorrect address.

Tracking

As soon as your parcel is on its way, you receive an email with the tracking number.

Delivery address

Please enter your full address and a name that can be found at the door or reception, and a mobile number. The courier may contact you about the delivery using the details from your order. If a parcel cannot be delivered because the address is incomplete or wrong, we will contact you to arrange a new delivery.

You can send a gift to a different address. Simply enter it as the delivery address at checkout.

Damage in transit

Please check the parcel when it arrives. If it is damaged or the bracelet is faulty, send us photos to hello@flexxera.ae. You choose whether we send you a replacement or refund you. Details are on our page Returns & Refunds.

Language versions

This page is available in English and Arabic. If the versions differ, the Arabic version prevails.